Throughout this policy, we may use the term “Study Team” to refer to all the entities that may have access to data collected from or about you through the Apps or as part of the Studies. For all Studies, the Informed Consent will include specific information about the members of the Study Team.
Personal information is data that can be used to identify or contact a single person. Certain personal information and non-personal information, as described below, may be collected from or about you through the Apps or as part of the Studies.
If you decide to participate in the Study, below are examples of the types of information that we may collect and how we may use it.
When you download one of the Apps and enroll in one of the Studies, below are examples of the categories of information (which may include some personal information) that may be collected from or about you through the Apps (“Study Data”). The specific categories of information that will be collected about you as part of a Study will be described in the Informed Consent.
Your Contact information will be separated from the rest of the data collected from you through the Apps and as part of the Studies and replaced with a random code (“Coded Study Data”). We will only have access to Coded Study Data. Other entities involved in the Study, such as the Study principal investigator or other Study Team members, may maintain Study Data in an identifiable form.
Your personal information, such as your contact information, if collected through the App, may be used for purposes described in the Informed Consent including:
Your Coded Study Data may be used for purposes described in the Informed Consent including:
Your technical data (as described above) may also be used to determine your eligibility for a Study and general usage of the Apps.
We and the other Study Team members may share your information with companies who provide services for or on behalf of the Study such as the independent third party institutional review board responsible for reviewing the Study and protecting your rights as a research participant, or third parties that have been hired to perform Study-related services, such as receiving and processing Study-related complaints, on our behalf. These companies are obligated to protect your information.
Your personal information and Coded Study Data may also be disclosed to the following third parties:
We take the security of your personal information very seriously. We have implemented reasonable measures to keep the Study Data it maintains safe, and to protect the confidentiality of your information, including storing it in systems with limited access housed in facilities using physical security measures. Despite our security measures, total confidentiality cannot be guaranteed.
Your participation in any Study is voluntary. You may decide not to participate or you may leave any Study at any time. If you decide to withdraw, we may not delete the information that we have already collected and we may continue to use it, but we will stop receiving any new Study Data about you and will stop contacting you about the Study except in the case of serious, actionable medical need. The specific retention policies and the steps you need to take to withdraw will be described in the Informed Consent for each Study.
Our Apps are not intended for children under the age of 13 or equivalent minimum age in the relevant jurisdiction. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.